Service Support

At Bost, we are dedicated to providing comprehensive solutions in the field of high-tech green energy engineering plastics. Our services are designed to meet the diverse requirements of our clients through innovation, quality, and technical excellence.

Why Choose Bost: Service Advantages

At Bost, we pride ourselves on delivering exceptional value to our customers through innovation, quality, and dedicated support. Our comprehensive strengths and capabilities enable us to meet complex engineering plastic needs with precision and reliability.

Pre-Sales Consultation

Our experts provide one-on-one technical consultation to understand your project needs and recommend the most suitable materials and solutions.

Sample Support

We offer rapid sample preparation and performance testing to help you evaluate product compatibility before bulk production.

Customization Services

Bost specializes in tailored engineering plastics—formulation, size, color, and performance can all be customized to meet specific application requirements.

Order Processing

Efficient order management with clear communication and timely updates from quotation to shipment.

After-Sales Guarantee

Dedicated after-sales team ensures prompt assistance with product performance, replacement, or usage issues.

Technical Support

Professional engineers are available to assist with material selection, design optimization, and on-site technical challenges.

Customized Engineering Plastics Service Support

At Bost, we understand that every project is unique. That’s why we offer comprehensive customization services to help you create the perfect solution for your application. From functionality to aesthetics, we support:

Customize Now

Logo Printing

Personalize products with your brand identity.

Packaging Design

Custom packaging that enhances shelf appeal and aligns with your branding.

Color & Appearance

Choose from a wide range of colors, finishes, and surface textures.

Functional Customization

Tailor material properties like flame resistance, strength, flexibility, or conductivity to fit your needs.

Bost Service Process for Global Clients

Pre-sales service

•Free Consultation & Fast Response

•Product Recommendation & Selection Support

•Multilingual Support

Sales Service

•Clear Order Process Overview

•Real-Time Order Tracking

•Flexible Adjustment Policy

•Regular Customer Updates

After-sales service

•Warranty Terms

•Returns & Replacements

•Response Time Commitment

•Support for Common Issues

Service Commitment and Customer Guarantee

•100% Quality Inspection Before Delivery

•Lifetime Technical Support

•Customer Satisfaction Is Our Highest Priority

Frequently Asked Questions

Still have questions?

Find answers to common questions about Bost, our brand, products, and commitment to innovative high-tech green energy engineering plastics.

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FAQs

Can Bost customize modified plastics with special properties?

Yes! We offer modification services such as reinforcement, flame retardancy, conductivity, wear resistance, and UV resistance, for example:
• Adding carbon fiber to enhance stiffness
• Reducing the coefficient of friction through PTFE modification
• Customizing food-grade or medical-grade certified materials

What is the delivery lead time? Do you offer global logistics?

Standard products: 5–15 working days; custom modifications: 2–4 weeks. We support global air/sea freight and provide export customs clearance documents (including REACH/UL certifications).

What is the minimum order quantity (MOQ)? Do you support small-batch trial production?

The MOQ for standard products is ≥100kg. We support small-batch trial production (as low as 20kg) and provide mold testing reports and performance data feedback.

What are the core advantages of Bost engineering plastics compared to ordinary plastics?

Bost engineering plastics feature ultra-high mechanical strength, high-temperature resistance (-50°C to 300°C), chemical corrosion resistance, and wear resistance. Compared to ordinary plastics, their service life is extended by 3 to 8 times, making them suitable for replacing metals in harsh environments.

How do I select the appropriate engineering plastic grade for my product?

Selection should be based on parameters such as load conditions (e.g., pressure/friction), temperature range, medium contact (e.g., oil/acid), and regulatory requirements (e.g., FDA/RoHS). Our engineers can provide free material selection consulting and sample testing.

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